Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays or periods of high demand.

Shipping Methods

Prestige Peps ships orders using reputable carriers to ensure secure and timely delivery. 

Tracking information

Tracking information will be provided via email once an order has been shipped.Estimated delivery times may vary depending on destination, carrier delays, weather conditions, holidays, and other factors outside our control. 

Incorrect shipping information

Customers are responsible for providing accurate shipping information. Prestige Peps is not responsible for packages shipped to incorrect addresses provided by the customer. 

Lost or Delayed Shipments

While we strive to ensure timely delivery, Prestige Peps is not responsible for carrier delays, lost packages, or delivery interruptions once an order has been transferred to the shipping carrier.

Research Use Only

All products sold by Prestige Peps are intended strictly for laboratory and research purposes only and are not intended for human or veterinary use.

Contact Information

For shipping-related questions, contact:

support@prestige-peps.com

Response Time: 24-48 hours

Last Updated: June 2026